Lack of Communication: A Common Complaint Among Top Background Check Providers:
#6 is a series:
Background checks are crucial for hiring decisions, but some of the biggest providers are falling short when it comes to keeping clients informed. According to the Better Business Bureau (BBB), the sixth most common complaint across industries is “Lack of Communication.” This issue is particularly prevalent in the background screening industry, where delays and silence can lead to costly setbacks for employers.
Three of the largest background check providers—Companies A, B & C —have been repeatedly cited on BBB.org for their poor communication practices. Customers report unresponsive support teams, unclear timelines, and lack of updates on report statuses. These communication failures leave employers in the dark, delaying onboarding processes and creating unnecessary stress.
For businesses, time is money. When communication breaks down, it hampers efficiency, frustrates hiring managers, and risks losing top candidates. A background check process should be seamless, accurate, and transparent.
In contrast, BestHire, LLC sets the standard for excellence in communication. BestHire’s commitment to transparency and responsiveness has earned it an A+ rating on BBB.org. With vast resources, accurate reports, and quick turnaround times, BestHire ensures employers receive clear updates throughout the vetting process.
BestHire prioritizes customer service, providing direct support and consistent follow-ups. Clients are never left wondering about the status of their background checks. Besides telephone calls and emails, every applicant profile is reviewed by at least two employees from BestHire.com after the client enters the initial application. These employees review the profile for accuracy, thoroughness of jurisdictional coverage, applicant identity, and the title or position for suggestions relating to the profile need filled. This rigorous approach ensures that each check is tailored to the client’s specific needs.
This dedication to clear communication builds trust and allows companies to onboard employees swiftly and confidently.
If communication is a priority for your business, choosing a provider that values transparency and reliability is essential. Visit www.BestHire.com to experience a background check service that keeps you informed every step of the way.
Don’t let communication breakdowns stall your hiring process. Make the switch to a partner who understands that communication is key to success.
#BBB #BestHire #BestHire.com #BackgroundChecks #Vetting #Accuracy #Communications
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