At BestHire, we continually strive to improve the background screening experience for employers and applicants alike. As part of this effort, we conducted an in-depth survey of 1,000 complaints filed with the Better Business Bureau (BBB.org) and across our industry. This research highlighted key pain points, including delayed reports, verification challenges where accuracy is paramount, and unauthorized charges from unexpected court or CRA fees. This week, we focus on another critical issue: privacy concerns.
The Importance of Legal Releases
Privacy concerns remain a top priority in background screening. Legal releases are not just a formality—they are a critical compliance requirement. Beyond standard releases, some states, such as New Hampshire and Georgia, have unique legal mandates for applicant consent. Employers must also manage additional release requirements from agencies like state courts and motor vehicle departments. Without proper documentation, organizations risk operational delays or costly compliance penalties.
BestHire’s Solution: Secure Release Management
Understanding these challenges, BestHire has developed an integrated platform to simplify and safeguard the handling of legal releases. All applicant consent forms—whether general or state-specific—can be securely stored within their profile. This centralized approach ensures compliance and streamlines audits, making crucial documentation accessible whenever needed.
Additionally, BestHire always provides a general release for all clients to ensure all parties are fully aware of their obligations and conditions under the U.S. Fair Credit Reporting Act (FCRA) process. This practice enhances transparency, minimizes risks, and promotes trust between employers and applicants.
Trust and Transparency
By proactively addressing privacy concerns, BestHire enables employers to build trust with their candidates while adhering to complex legal requirements. As industry leaders, we remain committed to innovation and transparency in every aspect of our service.
Give us a call today so we can provide excellence for your HR department! Don’t forget to request a complimentary sample profile and compare it with your current solution. See the BestHire difference firsthand.
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